Reporting to Technical Director, the Presales Consultant will provide solution design to Sales team, build client relationships, ramp up technical operations, implement best practices, coach and direct the team across multiple engagements.
Roles & Responsibilities:
- Provide technical leadership and guidance
- Vendor management and escalation
- Facilitate problem management and identify root cause
- Manage and coordinate service delivery
- Work closely with Sales team to write winning proposals
Job Requirements
- University / College degree with IT as Major
- ITIL / COBIT, ISO certifications or experience
- Strong technical background in servers, storage, security, backup, recovery and networks
- Ability to liaise with all levels in an organization
- Influence people and work in a team
- 5 years relevant working experience
- Excellent verbal and written communication skills
- Strong work ethics, positive attitude and work as a team
- Ability to work in a fast paced environment