Reporting to the Sales Head and working alongside Accounts Executives, the Inside Sales & Marketing Executive is responsible for the entire Pre-Sales process of an enquiry, along with lead generation activities.
Roles & Responsibilities:
- Assist Account Managers, with customer enquiries, by obtaining multi-vendor Quotes, decide on best pricing, prepare Quote (using CRM) and help Account Managers to win deals
- Gain thorough knowledge on Products, Services and Solutions offered by Dell, HP, CISCO
- Learn and develop knowledge about IT Infrastructure Products (Servers, Networking Equipments, Security, Storage), Services & solutions (Remote Mgmt, Disaster recovery, low latency etc)
- Negotiate with Suppliers, to ensure prompt shipment
- Work closely with Supply Chain Team for Shipment, and Technical Team Service Manager to complete technical work on time
- Interact directly with customers on status update
- Process ‘Renewals’ (Licenses, Contracts) by liaising with Customers
- Fluent user of CRM, MS Office tools
- Attend partner events, accompany Account Managers with client visits, follow-up and nurture leads
- Prospecting for new Accounts – cold calling, social media, marketing campaigns etc
- Very professional verbal and written skills, interacting with colleagues, customers and suppliers
- Work with a sense of urgency and multi-tasking, in a fast paced environment
- Natural negotiator, dealing with multiple vendors to get best pricing yet retain excellent vendor relationship
Job Requirements
- University / College degree with IT / Business as Major; Fresh grads are welcome
- Basic knowledge about Computer Hardware and Networking
- Familiarity with Sales process and Info Comm Industry
- Excellent verbal and written communication skills
- Hunger to learn and grow, work in a fast paced environment, ability to multi-task, pay attention to details
- Strong work ethics, positive attitude and work as a team